We have 15-days Return Policy, which is applicable under these circumstances:
- If broken/unsealed, do not accept the order at the time of delivery itself.
- In the case of merchandise, returned products must be unused and unwashed, and returned with all original packaging and tags that they were shipped with.
- Packaged items, undergarments and swimwear bottoms are Final Sale for hygienic reasons.
- Only three pick up attempts will be made to collect the return parcel from customer .
How do I return an item?
The original receipt must be enclosed with all returns or exchanges. We do not accept returns or exchanges without the original receipt.
Your package contains a Return and Exchange Form along with detailed instructions on how to return an item.
You will be issued with a Gift Card, which can be applied to your account, in lieu of your return. This gift card will be valid for 90 days from the date of issue. Shipping and handling costs are not refundable.
Please allow two weeks for the processing of returns/exchanges.
We do not accept exchanges after 15 days of the original purchase.