Sale/Discount Product Policy
RETURN/ EXCHANGE POLICY FOR DEEP DISCOUNTED PRODUCTS?
We don’t have return/exchange policy on the sale of deep discounted products. Deep discounted products will be considered as “FINAL SALE” products.
How do I exchange a product for END of Season Sale product?
We have 15-days exchange Policy, which is applicable under these circumstances:
- Under our “End of Season” policy, the sale product can be exchanged with different size of the same product itself. Due to limited stock and heavy discounts, the product you ordered cannot be exchanged with a different product
- “End of Season” sale products can be exchanged only once in case of a size issue.
- The product should be unused. You can wear it to check for fit and comfort, making sure that any makeup or smells aren’t transferred to the product (Example: natural body odour, body deodorant, perfume etc.)
We do not have any Exchange on Bags/Jewellery/Sunglasses/Belt/Hats.
- We will request you to self- ship this item.
- Please send us the following items in a sealed bag with product, Brand Labels and Tags, Price Tags/Shoe box, Please mention Order ID on your shipment.
- Please courier the item to our Returns Address:
NR Ventures Private Limited (Vajor)
Plot No-358, Phase-4,
Udyog Vihar, Gurgaon-122015
- Notify us about the courier name and tracking number as soon as you have dispatched it. We want to keep an eye on it too!
- Give us one business day after receiving the product, to perform a quality check, post that we will process your exchange/Return.
No Returns will be accepted on end of season products.
What if returned product couldn’t pass the Quality Check?
Vajor has an authority to re-send the product back to you if it doesn’t pass the quality –check. Before sending product back to you, we will share the images with you showing the defect and will intimate you via email/Call.